Our Promise

We aim to make buying online a positive and enjoyable experience, and are dedicated to providing the highest levels of customer services to support this. We guarantee your satisfaction with anything that you purchase.


Our promise for customer satisfaction is :


Ready to Wear Items


  • That we will deliver in 3 working days or less, unless specified as you buy. (around Christmas, the post can be slower, so please bear with us at times like this)

  • That we Exchange for  FREE in the UK.

  • That we offer FREEPOST return on all products sold in the UK, so if won't cost you anything to send them back to us to try a different size.

  • That we offer FREEPOST return to send back all products within the U.K, for a full  refund of the product cost if you are not completely delighted with your purchase. Please note we can't refund any delivery costs unless the item is faulty. We will do this for up to 30 days from the original purchase date.

  • That if you can't see what you want, please contact us, and we will try to help.

  • 110% Price Match: That if you see an equivalent product for sale, that is cheaper, with FREE exchange, that means  FREEPOST returns, and FREE redelivery of a different size, within two weeks after the date we dispatch your order, let us know and we'll credit your original payment method for 110% of the difference.