Our Promise

We aim to make buying online a positive and enjoyable experience, and are dedicated to providing the highest levels of customer services to support this. We promise our aim is your complete satisfaction with anything that you purchase.

 

Our promise for customer satisfaction is :


Ready to Wear Items

  • We will  aim deliver in 6 working days or less, unless specified as you buy. (around Christmas, the post can be slower, so please bear with us at times like this, and at present there are a lot of supply chain isues affecting stock).
  • We will aim to keep you up to date with any stock isues and delays in your order. 
  • We will  of course refund or exchange items that are not suitable, less the delivery costs.  
  • Please note we can't refund any delivery costs unless the item is faulty. We will do this for up to 14 days from the delivery date.
  • We suggest that  if you can't see what you want, please contact us, and we will try to help.