Our Promise

We aim to make buying online a positive and enjoyable experience, and are dedicated to providing the highest levels of customer services to support this. We proise our aim is your complete satisfaction with anything that you purchase.

 

Our promise for customer satisfaction is :


Ready to Wear Items

  • We will  aim deliver in 6 working days or less, unless specified as you buy. (around Christmas, the post can be slower, so please bear with us at times like this, and at present there are a lot of supply chain isues affecting stock).
  • We will aim to keep you up to date with any stock isues and delays in your order. 
  • We will  Exchange for FREE in the UK.
  • We offer FREEPOST return on all products sold in the UK, so if won't cost you anything to send them back to us to try a different size.
  • We offer FREEPOST return to send back all products within the U.K, for a full  refund of the product cost if you are not completely delighted with your purchase. Please note we can't refund any delivery costs unless the item is faulty. We will do this for up to 30 days from the delivery date.
  • We suggest that  if you can't see what you want, please contact us, and we will try to help.