Can we be of assistance? Call us on 01335 361287
Opening hours 9am-5pm Monday to Friday
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice.
We take responsibility for your data very seriously, and we do NOT sell data on to third parties.
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing e-mail from us. We will of course be emailing you about your order, and following it up, including asking feefo, and independant review site, to follow up your order with you. For their terms, please see their site.
The type of information we will collect about you includes:
- your name
- phone number
- e-mail address
- credit / debit card details (This is all handled by Secure Trading, we do not hold any credit/debit card data)
We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date.
You can check the information that we hold about you by checking your Account details Go to Checkout and put in your e-mail address and password. If you find any inaccuracies you can let us know and we will amend them, or if you want your address details removed from our database, contact us and we can do this for you.
The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can modify your browser to prevent this happening. Please see below a bit more detail following the very confused regulation on the subject. Your browser, is the progamme you use to view our web pages. It might be called Internet Explorer, Firefox, Safari, Chrome or even Dolphin.
Cookies - what are they?
A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile phone browser from a website's computer and is stored on your device's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites. Many websites do this whenever a user visits their website in order to track online traffic flows.
They help us to improve our site and to deliver a better and more personalised service. They enable us:
a) To estimate our audience size and usage pattern.
b) To store information about your preferences, and so allow us to customise our site according to your individual interests.
c) To speed up your searches.
d) To recognise you when you return to our site.
e) And to store your size data, so you do not have to remember when you return.
Third Party Cookies on the SuitsMen and LucyAlice website pages
Please note that during or after your visit to a SuitsMen and LucyAlice website you may notice some cookies that are not related to SuitsMen and LucyAlice. When you visit a page with content embedded from, for example, YouTube or Flickr, you may be presented with cookies from these websites. The Company does not control the dissemination of these cookies. You must check the third party websites for more information about these.
Refusing to accept cookies
I hope this is not too confusing. Please be assured that we only use technology to give our customers a better buying experience, not to sell on to others. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions/comments about privacy, you should e-mail us.